Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
RTEngines Software Pvt Ltd
, Mumbai, INDIA
January 2007 – Currently Working
Industry: Other
• Handling both HR and Admin related work.
• HR Employee
Handbook ( all policies and procedures drafted )
• Employee
File Handling
• Induction
• Recruitment of
employees
• Exit Interview Process
• Employee Satisfaction
Surveys
• Working on Org Structure, Attrition controlling,
Performance Management System.
• Travel related stuff for the
employees (ticket bookings, travel policy, visa related stuff,
etc.)
• Arranging programmes/ lunch for the
employees
• Newsletter
• ISO documentation for HR and
Admin
• STPI related stuff ( preparing Invoices – Work
Orders )
Product Manager/Project Manager/Manager/Supervisor/Team Leader at ICICI Bank Ltd , Mumbai, INDIA
December 2004 – January 2007
• Trained in Deposits / Credit Cards / Home Loans
• Handled
all HNI customers as a Relationship Manager
• Worked as a
Budding Leader handling 9 members
• Preparing reports
• Call monitoring
• Handled around 15 member team as a
Team Lead.
Other at Centurion Bank Ltd , Mumbai, INDIA
December 2001 – December 2004
• Handled Mutual Funds.
• BancAssurance.
• Advising
customers on MF.
• Accepting Delivery Instructions (NSDL &
CDSL).
• Scrutiny of the Account Opening Forms (NSDL &
CDSL).
• Modifying changes in a/c details.
• Recovery of
Debit Balances.
• Punching instructions.
• Outward Clearing
in Quaestor.
• ATM Tallying.
• CATS
• Outstation Bill
Collections.
• Handling Debit Cards.
• Getting Retail and
Inter-Bank deposits.
• Fixing appointment with the
corporate.
• Organizing various programmes.
• ATM
Tallying.
• Customer Service