Market Research Analyst
at
Excellect KPO Consultants Private Limited
, Delhi, INDIA
July 2010 – Currently Working
Industry: Legal
Functional area: ITES / BPO / KPO / Customer Service / Operations
• Handling upcoming LPO Conferences online marketing.
•
Prepare company services mailer & pitch them to potential
target.
• Generating database of potential leads through
secondary research.
• Extensive Social media marketing
(LinkedIn, Twitter, Facebook etc.)
• Fixed up the scheduled
call for sales team with top level management of the potential
company.
Research Analyst at Fitness Xperts Group , Delhi, INDIA
May 2010 – July 2010
Industry: Other
Functional area: Health, Wellness And Fitness
• Handled seven months project to launch company services to
Bombay area.
• Execute new campaigns to find new
target/opportunities within the local market.
• Business
promotion through Social Media & SEO (Off Page
Optimization).
Conduct research on Health, Wellness and Fitness
market.
• Responsible for analyzing and developing Market
Research
• Competitors website & business analysis.
Market Research Analyst at Bay Infocomm Pvt. Ltd. , Chandigarh, INDIA
January 2007 – May 2010
Industry: IT-Software/Software Services
Functional area: ITES / BPO / KPO / Customer Service / Operations
• Generating Sales Leads via the Internet & seek out potential
clients who have possible needs for Online event registration
tool.
• Worked on CRM tool like Salesforce.com to upload
leads.
• SWOT analysis (Strengths, Weaknesses, Opportunities,
and Threats)
• Do Primary & Secondary research using different
web tools like Alexa.com, Zoominfo.com, Linkedin etc.
•
SEO
• Data & Visitor Segmentation through Google Analytics &
PPC.
• Clients interaction through Email & Chat process.