Head/ VP/ GM-QA/ QC
at
Mcd BERL
, Bangalore, INDIA
August 2009 – Currently Working
Industry: Construction/Engineering/Cement/Metals
Functional area: Engineering Design / R and D
Auditor and trainer for management systems like QMS, ISMS, ITSM
and six sigma professional
Head/ VP/ GM-Training & Development at YL eServices pvt Ltd , Bangalore, INDIA
September 2008 – July 2009
Industry: Banking/Financial Services/Broking
Functional area: ITES / BPO / KPO / Customer Service / Operations
Implementing the QMS, ISMS, Security compliances as per the
client requirement in driving the six sigma initiatives /
corporate quality across the organization
Certification Body at TUV Rheinland India Pvt Ltd , Bangalore, INDIA
August 2007 – August 2008
Industry: Other
Functional area: Certification
Administering auditing activities of various management systems
such as; ISO 9001, ISO 27001, ISO 20000.
Responsible for
budgeting and business development activities in cost saving.
QA/ QC Mgr at IGS Imaging Services Ltd , Bangalore, INDIA
January 1997 – July 2007
Industry: Banking/Financial Services/Broking
Functional area: ITES / BPO / KPO / Customer Service / Operations
Undertaking corporate quality initiatives with total quality
management approach in delivering the required outcomes as per
the policy.
Designed the Quality Circle Forums approach of
migrating in excellence with the integration of lean principles
and six sigma methods.
Establishing risk management and
business continuity with the integrated approach process review
in security standard implementation.
Participated in transition
of processes as per quality & compliance aspects.
? Responsib