System Admin
at
Zenith Infotech
, Mumbai, INDIA
June 2008 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT Software- Systems / EDP / MIS
1.. Managing and monitoring and resolving issues on the basis of
event viewer related to EXCHANGE Server , ADS, DNS, DHCP, WSUS,
IIS and Symantec servers as well as all windows product.
2..
Windows server related issues: hardware issues: drivers and
firmware issue, unexpected reboot issue, disk related issues etc,
DNS issues: zone transfer issues, DNS lookup issues etc, AD
issues: replication issues, tombstone issues, Clustering issue,
DC promotion / demotion, role transfer etc, DHCP issues: lease
issue , jet database corruption issues etc, EXCHANGE issues:
database defrag/repair issue, certificate issue, mail flow issue,
RUS issues, POP3 issues, SMTP issues, Exchanges services issues,
OWA issues, Database backup restore issues, database size limit
issues, Working on all events of exchange server etc,
3..
Work on all windows server events as per task given by MSP /
Client,
4... Managing and monitoring daily Data Backup,
server backup on tape drive or on NAS device.
5.. Managing
remote location using Remote management tools like Net meeting,
PC Anywhere, IDEAL Administrator, VNC Viewer, RDP, Logmein,
6.. Coordinating or provide telephonic support to Client
engineers for OS, software and hardware related issues.
7...
Timely escalation done of all problems as per Client Escalation
chart.
8... Installed, administered and troubleshooting
Microsoft Exchange email environment.
(Exchange Mail flow
issues, Exchange disaster recovery, Migration from exchange 2000
to exchange 2003, Exchange
Database defragmentation, Exchange
Database repair)
9 Installed, administered and troubleshooting
Active directory.
(Active directory migration- windows 2000 to
windows 2003, metadata cleanup, Transfer & seize fsmo roles,
Active Directory replication issues, Creation of new
sites)
Server O/S
Win 2000, 2003, 2008 Server, Exchange
2003, 2007 server, Symantec and AVG antivirus Server.