Sanket Kapoor
Current
Dell
Education
BCA
Industry
BPO/ITES/CRM/Transcription
Sanket Kapoor ’s experience
Technical/ Process Trainer
at
Dell International Services.
, Chandigarh, INDIA
September 2009 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Associate/ Sr. Associate -(Technical) at Wipro BPO , Kolkata, INDIA
February 2009 – August 2009
Associate/ Sr. Associate -(NonTechnical) at Lee & Nee Software(lnsel)
, Kolkata, INDIA
September 2008 – February 2009
Sanket Kapoor ’s education
BCA,
Neptune Institute of Management and Technologies [June,2011]
, Delhi, INDIA
XII [Science],
Sri Guru Godind Singh College [March,2008] , Patna, INDIA
X [General],
Shivam School [March,2006] , Patna, INDIA
Sanket Kapoor ’s additional information
Awards and achievements:
• Won 2 Pragati awards for implementing best resolution in Wipro for HP process.
• Won Total Solution Star of the Quarter award for Q2, FY’11.
• Have been awarded the “Outstanding Performance” award for delivery in margins (profit amount to Dell)
• Recognized to have delivered on target in a Highly
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