Deepak Parti
Current
Customer Service
Education
B.A
Industry
Telcom/ISP
Blog
Deepak Parti ’s Blogs
Have you seen a ten paisa coin lately? I am sure your answer
would be "NO". In a same manner you would agree...more >>
About Deepak Parti
I am a hotel management graduate who diversified into telecomm Customer service delivery, operations, activations, back office,complaint management, KYC, Document Archiving on CDMA,GSM,1x, EVDO platforms with international exposure.
Deepak Parti ’s experience
Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Starcomms PLC.
, Lagos, South Africa
July 2006 – May 2008
Industry: Telcom/ISP
Functional area: Other
Looking after daily operations for data service
delivery,Complaint handling, back office operations, snail/email
management, Channel partners management with regard to complaints
and delivery. Retail shops management with regard to delivery &
complaints. Looking after After sales support for handset repairs
& vendor management.
delivery,Complaint handling, back office operations, snail/email
management, Channel partners management with regard to complaints
and delivery. Retail shops management with regard to delivery &
complaints. Looking after After sales support for handset repairs
& vendor management.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Reliance Communications , Chandigarh, INDIA
December 2002 – May 2006
back office operations, service delivery, front desk management
for walk ins, retail shop franchisee management, headed Cluster
operations for Chandigarh Cluster, Circle operations for PCO
Customer service for Punjab Haryana & HP.
for walk ins, retail shop franchisee management, headed Cluster
operations for Chandigarh Cluster, Circle operations for PCO
Customer service for Punjab Haryana & HP.
Deepak Parti ’s education
B.A,
Delhi University [April,1989]
, Delhi, INDIA
BHM [Cookery],
Food craft Institute [June,1984] , Delhi, INDIA
Deepak Parti ’s additional information
Interests:
1. Attended Customer service training from Telstra Australia.
2. Attended management training at Essar's Hazira steel Plant.
3.Trained by NIS when Airtel started its operations in Delhi.
4. Attended ACD programming training in South Africa offered by its Vendor "Tellumat" of UK.
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