Asst. Mgr/ Mgr -(NonTechnical)
at
eClerx Services Ltd
, Mumbai, INDIA
April 2006 – Currently Working
Industry: Banking/Financial Services/Broking
Functional area: ITES / BPO / KPO / Customer Service / Operations
Managing a middle office process in Fixed Income Derivatives that
involves:
Providing live support to the Traders & Sales people
to ensure that their trades do not fail and reach the back office
on time
Ensuring that the trades settle on time with the
correct economic parameters
Resolving the position breaks on
the trades booked on various cusips by researching and
investigating the reason for the break
Assisting the traders
and sales people with various trade & applications related
queries