About Brian Simons
With over 30 years of customer service in retail and I.T. industry, I pride myself on service exellence. I also run a business course for Service Managers. My course aims to introduce people to frontline management procedures and practices. I like to see good customer service and yet, I see the opposite almost everyday. I am based in Melbourne, Australia but I have seen much better service o/s.
Brian Simons ’s experience
Technical Support Mgr
at
Lasertecs
, Melbourne, Australia
Lecturer/ Professor at ASISM.COM.AU , Melbourne, Australia
Brian Simons ’s education
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