Senior GCC Engineer
at
Nokia Siemens Networks
, Lisbon, Portugal
September 2009 – Currently Working
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
My job profile includes giving support to all the customers in
WSE Europe region and also providing them 24x7, installation and
upgrade support for NetAct Application Products.
Customer Support Engnr/ Technician at Nokia Siemens Networks , Gurgaon, INDIA
June 2005 – August 2009
I have worked for NSN India in the Care team with key
responsibilities as commissioning of new servers, upgrades for
existing server´s, integrating 2G and 3G Network elements to
NetAct Product, giving 24x7 support to customer´s in india
etc.
I have worked on versions like OSS3.1, OSS4.0, OSS4.1,
OSS4.2 and OSS5.1
Fresher at HFCL , Chandigarh, INDIA
December 2004 – June 2005
I worked in the company With my key responsibility being fetching
all the call records from the billing server and post rating it
for the billing department.