Team Lead/ Tech Lead
at
Intelligroup Asia Pvt.Ltd.
, Hyderabad, INDIA
May 2008 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT Software- Network Administration / Security
Technically qualified, trained and Cisco Certified Network
Associate, ITIL V3 Certified holding 4 Years 3 Months of rich
experience with an intuitive analytical ability to deliver
solutions for Network and Customer Related Issues. Exceptional in
network administration with extensive leading edge delivering
client satisfaction and enhancing NOC operations with rich
functional exposure on Routing Protocols, LAN/WAN Technologies
Associate/ Sr. Associate -(Technical) at British Telecoms Global Communications , Hyderabad, INDIA
March 2006 – May 2008
• Deliver 2nd level support to BTGC customers both A-end and
B-End and resolve issues for a seamless functional process.
• Communicating with various Telco providers (BSNL, RIL,
BHARTI, BTNL, TTSL, STPI, TULIP) for implementing new leased
lines, RF links and restoration of faulty links for an
uninterrupted operational process.
• Coordinating with
upstream providers like VSNL, Flag Telecom for determining issues
relating to latency for Internet customers