Arun Pralhad Bodkhe
Current
Technical Support Executive
Education
12th no
Industry
BPO/ITES/CRM/Transcription
Blog
About Arun Pralhad Bodkhe
I having Two years and Ten Months experiences in hardware solution and Networking management & troubleshooting. Currently working in Ventura India Pvt. Ltd. As the post of Technical Support Executive. I Having knowledge of networking protocols like TCP/IP, UDP, DNS, DHCP, FTP, etc.
Arun Pralhad Bodkhe ’s experience
Customer Support Engnr/ Technician
at
Ventura India Pvt. Ltd.
, Pune, INDIA
October 2009 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: IT- Hardware / Telecom / Technical Staff / Support
My Job responsibility is to provide Semi Voice Hardware &
Networking support to USA customers. Co-ordination with
customers on chat session & give them quick solutions to their
problems. Installation of Internally developed software’s at
user end with taking Remote session of abroad customers and solve
all type of issues. If customers get disconnect from session
call customers and get session again. Solve Virus issues, spy
ware issues, no boot situation, etc. Handle customers silently if
they angriness with us on call.
Networking support to USA customers. Co-ordination with
customers on chat session & give them quick solutions to their
problems. Installation of Internally developed software’s at
user end with taking Remote session of abroad customers and solve
all type of issues. If customers get disconnect from session
call customers and get session again. Solve Virus issues, spy
ware issues, no boot situation, etc. Handle customers silently if
they angriness with us on call.
Technical Support Mgr at Angel Broking Limited
, Pune, INDIA
May 2009 – September 2009
Industry: Banking/Financial Services/Broking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
My Job responsibility is to provide Hardware & Networking
support. Co-ordination with users & give them quick solutions to
their problems. Maintaining Backup on Daily Basis of all
Dealers. Installation of Internally developed software’s at
user end on the telephone calls. Maintaining Backup for all
telephone calls. Virus Solution, Weekly Updating Antivirus
Software on User end. Downloading Antivirus Tools, Antivirus
Patches. Weekly Scanning Systems. Taking care of LAN, Router,
Maintaining Switch & Computer Assembling.
support. Co-ordination with users & give them quick solutions to
their problems. Maintaining Backup on Daily Basis of all
Dealers. Installation of Internally developed software’s at
user end on the telephone calls. Maintaining Backup for all
telephone calls. Virus Solution, Weekly Updating Antivirus
Software on User end. Downloading Antivirus Tools, Antivirus
Patches. Weekly Scanning Systems. Taking care of LAN, Router,
Maintaining Switch & Computer Assembling.
Technical Support Mgr at Silicon Designs Ltd. , Pune, INDIA
June 2007 – May 2009
Industry: Industrial Products/Heavy Machinery
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Solving office or home Networking & LAN issues.
Get Backup Daily
Basis All User backup, there projects, and get the backup
also Printers maintenance Ricoh Africo printers & cartridge
Refilling. Taking care of LAN, Maintaining Switch, hubs &
Computer Assembling Virus Solution, Weekly Updating Antivirus
Software on User end. Downloading Antivirus Tools, Antivirus
Patches. Monthly Scanning Systems. Monthly Backup Scheduling and
all user ends. Computer assembly, attend call residency.
Basis All User backup, there projects, and get the backup
also Printers maintenance Ricoh Africo printers & cartridge
Refilling. Taking care of LAN, Maintaining Switch, hubs &
Computer Assembling Virus Solution, Weekly Updating Antivirus
Software on User end. Downloading Antivirus Tools, Antivirus
Patches. Monthly Scanning Systems. Monthly Backup Scheduling and
all user ends. Computer assembly, attend call residency.
Customer Support Engnr/ Technician at Net Link Cyber Cafe Sangvi , Pune, INDIA
January 2007 – May 2007
Industry: Other
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Assembling Installation and Troubleshooting Of users
computers. Solving Computer Hardware related problems based on
the customer complaints. Various activities performed include
installation of Operating System, device drivers, Customized
Software’s as per Client’s requirement,
computers. Solving Computer Hardware related problems based on
the customer complaints. Various activities performed include
installation of Operating System, device drivers, Customized
Software’s as per Client’s requirement,
Arun Pralhad Bodkhe ’s education
12th [no],
Nav Maharashtra Jr.College Pimpari [2007/March]
, Pune
B.A [Marathi],
Pune University, Pune , Maharashtra. [Currently,Studying] , Pune, INDIA
Arun Pralhad Bodkhe ’s additional information
Websites:
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