Associate/ Sr. Associate -(NonTechnical)
at
wipro
, Chennai, INDIA
April 2008 – November 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Human Resource Operation (HRO process) US process. our client is
sears and kmart which are in US. We handle the queries related to
paycheque,hr policies, medical benefits.
Asst. Mgr/ Mgr -(Technical) at Infosys Bpo , Pune, INDIA
June 2006 – April 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I worked as a process executive in Infosys Bpo. I worked in non
voice and voice process.I worked in BT(British Telecom) process.
Associate/ Sr. Associate -(NonTechnical) at HTMT , Chennai, INDIA
July 2005 – January 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I worked as a Customer Relation officer in HTMT where i worked
for Airtel process. it was a domestic call centre.