Nutan Chauhan
Current
Assistant Manager
Education
MBA/PGDM International Business
Industry
Medical/Healthcare/Hospital
About Nutan Chauhan
Results - oriented, who firmly believes in the philosophy that CRM is the recognition of long-term relationship with customers and is the most important asset of any organization, providing competitive advantage and increased profitability, a variant 4+ yrs of experience in organizations like COLT Technologies, IBM Daksh and now Genpact makes me an unusual blend of expertise and experience.
Nutan Chauhan ’s experience
Assistant Manager - Analytics
at
GENPACT
, Bangalore, INDIA
February 2010 – Currently Working
Industry: Medical/Healthcare/Hospital
Functional area: Pharma / Biotech / Healthcare / Medical / R&D
1 My responsibilities include marketing research analysis for one
of the biggest healthcare giants in USA. 2 Maintain an
up-to-date repository of contact/relationship information stored
in Salesforce.com to develop stronger client relationships in
pursuits and marketing programs. 3 Interact with client service
professionals, local and Global marketing teams and external
sources in order to update contact records for recent Board
appointments, promotions and significant accomplishments.
of the biggest healthcare giants in USA. 2 Maintain an
up-to-date repository of contact/relationship information stored
in Salesforce.com to develop stronger client relationships in
pursuits and marketing programs. 3 Interact with client service
professionals, local and Global marketing teams and external
sources in order to update contact records for recent Board
appointments, promotions and significant accomplishments.
Sr. Analyst - Sales Operations at COLT INDIA , Gurgaon, INDIA
December 2007 – January 2010
Industry: Telcom/ISP
Functional area: Sales / BD
Sr. Executive - Operations at IBM Daksh
, Gurgaon, INDIA
February 2006 – December 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: Accounts / Finance / Tax / CS / Audit
Comprehensive analysis of different corporate structures
(Family Tree) in the USA. Keep a check on the accuracy,
completeness and on the correct linkages of subsidiaries with
their respective headquarters. Responsible to mentor new
hires. Responsible for quality checks for the entire
team. Preparing MIS reports for the clients. Only
person from the team to check bankruptcy cases and to provide the
status about such businesses.
(Family Tree) in the USA. Keep a check on the accuracy,
completeness and on the correct linkages of subsidiaries with
their respective headquarters. Responsible to mentor new
hires. Responsible for quality checks for the entire
team. Preparing MIS reports for the clients. Only
person from the team to check bankruptcy cases and to provide the
status about such businesses.
Nutan Chauhan ’s education
MBA/PGDM [International Business],
Symbiosis Center of Distance Learning (SCDL) [June,2008]
, Pune, INDIA
MBA/PGDM [Customer Relationship Management],
Apeejay School of Management (ASM) [June,2006] , Delhi, INDIA
B.Com [Commerce],
Delhi University [June,2004] , Delhi, INDIA
Nutan Chauhan ’s additional information
Interests:
Customer Relationship Management
Public Speaking
Taking new challenges
Getting trained on new technologies
Awards and achievements:
‘Outstanding Teamwork Award’ for successfully transition the process.
'Silver Star Certificates i.e. Solid Contributor
'Gold Star Certificate i.e. Top Contributor
IBM “You are Special” Award – Kaizen
Certificate from Quality Assurance Team (US Clients) for Excellent Quality Work & more
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