Sr. Director - Business Solutions
at
UnitedHealth Group
, Hackettstown, US
July 2011 – Currently Working
Industry: Insurance
Functional area: Business Process Management
Build and manage a BPM Center of Excellence (BPM, CRM, Rules
engines and Case
Management) to deliver high ROI process
transformation initiatives, process re-engineering, and
change
management across businesses operations. Promote BPM across
business segments as
a transformation enabler through proactive
and need based programs and initiatives. Partner with business
leaders to understand business strategy and align BPM programs
and
investments by defining a multi-year roadmap.
VP - Global Head Of BPM Practice at Virtusa , Boston, US
January 2009 – July 2011
Industry: IT-Software/Software Services
Functional area: IT Management
Build and manage a global BPM & CRM practice focused on
delivering process design,
application development and
maintenance involving Pegasystems, Oracle BPM, Progress
software
and Cordys BPM technologies. Manage an IDC for Pega product
engineering and
testing as a product development partner for
Pegasystems.
VP at Mahindra Satyam , Parsippany, US
August 1998 – January 2009
Industry: IT-Software/Software Services
Functional area: Vice President
Delivery head for enterprise solutions – BPM, CRM, ECM,
Portals, EAI/SOA
practices - Responsible for solution delivery,
relationship management and delivery operations for a
portfolio
of clients across Financial services, Insurance and
Healthcare verticals.