Corporate Service Manager
at
Kotak Mahindra Bank Ltd.
, Mumbai, INDIA
June 2004 – Currently Working
Industry: Banking/Financial Services/Broking
Functional area: Banking / Insurance
Trade Finance Department (August 2007 –till date)
Working in
the role of Corporate Service Manager at the front
desk.
Handling trade products for all High net worth clients.
Transactions include Inward and Outward Remittances, Imports,
Exports, Issuance of L C’s, Issuance of BG’s, Bill
Discounting etc.
Keeping a track of corporate
accounts for cheque referrals and informing clients about the
same.
Assured quick resolution of customer queries & problems
and maintained consistently high quality standards in client
interaction to increase business through positive customer
feedback.
Cash Management Services (Oct 2006-August
2007)
GL reconciliation of Collections & Payments
Department.
Processing of ECS for corporate customer’s for
pan-India.
Monitoring & controlling of Corr-bank DD’s.
Retail (June 2004- Oct 2006)
Currency Management -
Understanding cost related to cash holdings and optimal use of
the same.
Well-versed with Cash Management.
Expertise in
various systems like Flexcube, BCIF, Clearing (outward and
inward).
Executive (Retail) at HDFC Bank Ltd. , Mumbai, INDIA
January 2003 – May 2004
Client Servicing – Liaison with external customers, audit, IT,
ATM Vendors.
Responsible for cash and customer transactions at
the teller counter.
Cash receipts and payments, Cash
balancing, Remittances, Vault custodian, Batch journal report
checking.
Updating of vault register and cash transactions over
Rs.10 lakhs and reporting same to the Branch Head
Executive (Retail) at Model Co-op Bank Ltd. , Mumbai, INDIA
August 2000 – December 2002
Customer Service, Clearing Operations & Remittances.
Maintenance of Fixed Deposit accounts.
Handling of payments and
receipts, Reconciliation of Pay Orders / DD’s.
Outward Bills
sent for collection, Monitoring Inter-Branch
Reconciliation.
Loan Documentation on sanction.
Locker
operations of safe deposit vaults.