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Sumitra Shivaji Bhupelli
Sumitra Shivaji Bhupelli

Sumitra Shivaji Bhupelli

Sr. Executive Customer Relations - Operations


Job Profile:
Making MIS report of the Incident Tracks received by Operations of Topsline

Making feedback calls to the user of 1252 and forwarding the complete report to the senior
Making Proposals for the Direct Sales Executives as per their requirement
Maintaining cash vouchers of the AVP & Direct Sales Executives
Maintaining client’s database, follow up payments & documents, coordinating.
Handling documentations work Generating Invoice , coordination with vendors for payment release , generating payment advice as per the requirement etc
Maintaining Petty Cash & handling office boys.
Catering Air Ambulance enquires
Preparing quotations and forwarding it to the Clients
Confirming the payment details with the Bank, to start with the procedure
Coordinating the complete case with the clients, Doctors and the Aircraft vendor’s during the medical evacuation
Maintaining client records on excel monthly basis
•Preparing sales report, MIS report case Studies of the M
Working Life Management:
I always knew I have the capability to manage both home and work giving equal importance to both the roles am playing in my life which is inspired by thousands of women in mumbai who daily play it.
Family Background
My father works in MTNL.
Mother is home maker
Elder Brother works in ICICI Bank as Product Manager.\
Elder sister got Married .
YOunger Brother studing .
Husband working in a pvt firm.
The Journey So Far:
Previously i had worked in a small organization but working in acorporate environment is totally different it gave me exposure towards what is professionalism . I become more oriented towards my work. Gained knowledge and experience from my seniors .
Professional Strengths:
Work Ethics , Good Communication Skills , Honesty , Punctuality, Positive Attitude,
self motivation, computer litercay , problem solving skills,
Role Model:
From the day of mine that I came to know what is wrong and what is right in the society.

I inspired by myself in the way of thinking and doing the things of today by comparing them with the yesterday of mine. Like if I done any mistake in the past I won't repeat it in the next day. If I done good yesterday I won't give up that spirit.
Plans For The Future:
I see myself on the higher position with more accountability and more responsibility in same the organization
Done Differently:
I always had a second option of starting some business with the help of housewives to help them indirectly to earn for themselves like pickle industry , papad making all, homemade things . I want women to become independent.
Required Reading:
I have Read You Can Win.
Advice For New Professionals:
Sincerity , Hardwork , Dedication , Punctuality and honesty is what all five packages a professional needs.
Prized Accomplishment(s):
Getting my MBA.
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