Branch Support - Business Development
at
Nirmal Bang Securities Pvt Ltd
, Mumbai, INDIA
August 2008 – September 2009
Industry: Banking/Financial Services/Broking
Functional area: ITES / BPO / KPO / Customer Service / Operations
1) Maintaining the records/data of the allocated branches.
2)
Making MIS reporting for the various analyses of data.
3)
Taking care of the queries of the concerned branches.
4) Follow
–up & Coordination of any events of the concerned branch.
5)
Calling/coordination for training.
6) Initiation of service
process and to follow it up so that it reaches the end client.
7) Anything and everything related to branch servicing and for
branch support
Operational Associate at Sharekhan Ltd(Stock broking company) , Mumbai, INDIA
March 2007 – June 2008
Industry: Banking/Financial Services/Broking
Functional area: ITES / BPO / KPO / Customer Service / Operations