Customer Support Engnr/ Technician
at
Orange Business Services - France Telecom
, Gurgaon, INDIA
October 2007 – Currently Working
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Monitor, manage & troubleshoot Customer Network in case of
outage.
Admin/ Facilities Mgr at SunScope USA LTD, Ningbo City, China , Ningbo City, China, US
May 2006 – May 2007
Industry: Export/Import
Functional area: HR / Administration / IR
Managing IT infrastructure.
Associate/ Sr. Associate -(Technical) at Convergys India Servcices Ltd , Gurgaon, INDIA
July 2005 – May 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Provide Technical support to AT&T customers on Wintel & Apple-Mac
Platforms for Dial-up, DSL & Wireless connections