TPA DESK & OPD DEPARTMENT
at
CITY HOSPITAL AFFILIATED WITH SIR GANGA RAM HOSPITAL
, PUSA ROAD
2008/October
• Responsible for Customer Services, attending walk in patients
/attendants in OPD.
• Managing Enquiry / Query resolution for
patients /attendants walk INS.
• TPA- Responsible for
coordinating Insurance claims (sending and receiving) with
Insurance companies on behalf of patients and hospital.
• Job
involves taking care of all the appointments, responsible for
scheduling patient’s appointments, maintenance of all the
records relating to the patients, their health/sickness history
etc.
• Managed the Reception Desk for enquires, information
Admission and all other related jobs.
• Taking care of cash
collection, making and maintaining all the related reports for
the doctors, day to day dealings with the incoming and outgoing
patients.