Purushottam Roychowdhury
Current
Associate
Education
B.Tech/B.E. Computers
Industry
BPO/ITES/CRM/Transcription
Purushottam Roychowdhury ’s experience
Associate/ Sr. Associate -(NonTechnical)
at
TCS e-serve
, Mumbai, INDIA
May 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Verification of documents sent by Participants & process the
caims for reimbursement. Auditing/Quality check the process
reimbursed by other processors. Verifying documents sent by PPTs
for EFT (Electronic Funds Transfer) change, enrollment or
cancellation & Updating the EFT change, enrollment or
cancellation in the system. Maintaining Spreadsheet for Daily
Operator Volume, Daily Working Stats for different
clients. Checking Time log & Updating Attendance sheet & Error
sheet. Updating MIS
caims for reimbursement. Auditing/Quality check the process
reimbursed by other processors. Verifying documents sent by PPTs
for EFT (Electronic Funds Transfer) change, enrollment or
cancellation & Updating the EFT change, enrollment or
cancellation in the system. Maintaining Spreadsheet for Daily
Operator Volume, Daily Working Stats for different
clients. Checking Time log & Updating Attendance sheet & Error
sheet. Updating MIS
Purushottam Roychowdhury ’s education
B.Tech/B.E. [Computers],
Dnyaneshwar Vidyapeeth [May,2004]
, Pune, INDIA
Purushottam Roychowdhury ’s additional information
Awards and achievements:
Star of the month for April 2008 & May 2009, Member of the team winning Star Team of the Quarter for 4th Quarter 2008 (Oct' 08 - Dec' 08).
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