Team Lead/ Tech Lead
at
Universal Cold Stores Trading Co Ltd
, Saudi Arabia
February 2008 – May 2011
Industry: Retailing
Functional area: IT Software- ERP / CRM
Oracle Functional Lead (Oracle Release 12.0.4)
Define user
responsibilities, Set up custom menus and request sets based on
user responsibilities, working according to on demand
policies
Resolved critical issues for users in Financials
and Distribution Modules R12
Assist End Users in Period
Closing for Both Financial and Distribution Modules
Log, View,
Access, Monitor, Follow Up and close service requests with oracle
– Metalink
Maintain Implementation documents and Training
Material
Functional Outside Consultant at SVSS Infotek , Chennai, INDIA
September 2005 – November 2007
Industry: IT-Software/Software Services
Functional area: IT Software- ERP / CRM
Received Internal Training for oracle release 11i for purchasing
and payables modules
Proactively interacted with on shore
consultants to understand business process studies and map it
with oracle applications
Performed pre-production business
testing, conference room pilot support, interface/conversion
mapping, and related documentation/deliverables
Created
Training manuals offshore for the implementation team to provide
it to the clients and customers
Conducted trainings