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Manmohan Singh

Manmohan
Current
private job
Education
B.Com
Industry
BPO/ITES/CRM/Transcription

About Manmohan Singh

Hi All,
My name is Manmohan Singh, i am a b.com graduate, working in a bpo company from last 4 yrs.

Manmohan Singh ’s experience

Team Leader -(NonTechnical)   at   GENPACT , Delhi, INDIA
January 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
# Reporting to the AVP & my manager. # Assigning the work to
team member according to the volume. # As a team leader my job
is to motivate the team under high level of pressure of work. #
Discussing the issues regarding updates & errors done from our
side on weekly calls. # Helping the team with the new updates or
queries. # preparing the Incentive for the team.
Associate/ Sr. Associate -(NonTechnical)  at   Visnova Solutions Pvt. Ltd. , Noida, INDIA
April 2004 – January 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
# Reporting to the my manager. # Assigning the work to team
member according to the volume. # helping the team in processing
ACR(Ambulance Call Report).

Manmohan Singh ’s education

B.Com,
Delhi University [August,2003] , Delhi, INDIA

Manmohan Singh ’s additional information

Interests:
excercise
Awards and achievements:
# Received the Proto Star twice. # Received the VOC (Voice of Customer) thrice # Received the Bronze Award four times. # Received Three Star Lean certificate for process re-engineering. # Received SPOT Award. # Awarded with the best Lean Idea Award. # IIA certified.
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