Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Perot Systems
, Noida, INDIA
August 2004 – Currently Working
Industry: IT-Hardware & Networking
Functional area: Other
Managing the Network Operations Team, which is responsible for
remote fault management of IT Network Infrastructures of Global
Clients. Typical responsibilities include overseeing the
activities of assigned staff within Network Operations with
responsibility for staffing, quality and customer service,
directing staff to complete assignments using established
guidelines, policies and procedures, providing feedback on
performance issues, monitor costs and recommends cost-saving
options to leadership.