System Analyst
at
GENPACT
, Gurgaon, INDIA
September 2007 – July 2009
Industry: IT-Hardware and Networking
Functional area: IT Software- Network Administration / Security
Worked on Mainframe applications like AS400, LPAR1, LPAR2,
SAP (With Admin privileges) and Oracle.
Active support and
troubleshooting with Lotus Notes (Client end – includes Admin
work)
Worked on troubleshooting issues on Windows Xp and
Dell hardware problems
Creating Dell Dispatches using Dell
Serv.
Virtual Private Network (VPN) troubleshooting and RSA
ACE Server
Worked on various CRMs – Clarify V13.0 and
DellServ.