Team Leader -(NonTechnical)
at
Caretel Infotech Pvt Ltd
, Kolkata, INDIA
April 2008 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Managing team of customer care executives
Associate/ Sr. Associate -(NonTechnical) at Reliance Bpo , Mumbai, INDIA
May 2005 – November 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Solving Customers queries on line
Associate/ Sr. Associate -(NonTechnical) at IBM Daksh , Kolkata, INDIA
January 2007 – April 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Solving Customers queries on line