Neetin Ghoshal
Current
Executive, CSD
Education
B.Com
Neetin Ghoshal ’s experience
Floor Supervisor
at
Aircel
, Patna
Working/Currently
• Handling customers walk in for query, complaint and
request. • Maintaining Daily Activation and Daily Sales
Report. • Stock Management – SIM, Recharge Vouchers and
E-recharge. • Customer Service@ Stores (Processes&
Audits). • Drive Sales on floor by motivating the
executives. • Keep a close check on Customer
Satisfaction. • Should be clear on Product and Process
Knowledge. • Need to take care about Store Hygiene. • Keep
a regular check on Manpower Strength. • Need to motivate team
by the help of various team building activities by Motivation and
Fun Fridays. • Need to maintain store opening and closing
check list. • Would be capable of handling customer’s
escalations and also by providing prompt
resolution. • Generate Data as per management requirement.
• Co-ordination with different departments for customer
complaints. • Should keep a close track on P&L account store
• Preparing MIS of stores • Regular Shift Brief
request. • Maintaining Daily Activation and Daily Sales
Report. • Stock Management – SIM, Recharge Vouchers and
E-recharge. • Customer Service@ Stores (Processes&
Audits). • Drive Sales on floor by motivating the
executives. • Keep a close check on Customer
Satisfaction. • Should be clear on Product and Process
Knowledge. • Need to take care about Store Hygiene. • Keep
a regular check on Manpower Strength. • Need to motivate team
by the help of various team building activities by Motivation and
Fun Fridays. • Need to maintain store opening and closing
check list. • Would be capable of handling customer’s
escalations and also by providing prompt
resolution. • Generate Data as per management requirement.
• Co-ordination with different departments for customer
complaints. • Should keep a close track on P&L account store
• Preparing MIS of stores • Regular Shift Brief
Neetin Ghoshal ’s education
B.Com,
BRA BU, Muzaffarpur [2004/September]
, Muzaffarpur
Neetin Ghoshal ’s additional information
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