Dialer Mgr
at
Avhan Technology Ltd.
, Mumbai, INDIA
December 2006 – August 2009
Industry: IT-Software/Software Services
Functional area: ITES / BPO / KPO / Customer Service / Operations
Our company is into software development for OBD,Dialer,logger
and IVR
Jobprofile have install Dialogic card and degium Card ,
install and configure Astrisk manage the dialer for BPO handling
Query on SQL
have to go at remote location for implementing new
process
Team Leader -(Technical) at Kankei Relationship Pvt. Ltd. , Mumbai, INDIA
August 2003 – November 2006
2003 to 2004 as a support engg. 2004 to 2006 Support Team
Leader
Handling 9 people team for inhose support for kankei
bpo
(Have to handle inventory list, network hardware issues,
Vendore interation and Client interaction )
Customer Support Engnr/ Technician at Hazel Computer , Mumbai, INDIA
January 2001 – August 2003
working as support engginer.
Handling Computer Hardware and os
trubalshoot