Saradindu Sarkar
Current
Service
Saradindu Sarkar ’s experience
Deputy Manager Site Risk Leader
at
WIPRO
, KOLKATA
Working/Currently
Strategic Planning
⇒
Formulating long term and short term IT
security and Business strategies to accomplish corporate
goals. ⇒ Creating policies and procedures to facilitate quick
and easy deployment. ⇒ Designing and developing various
systems for smooth flow of operations. ⇒ Spearheading
Detective Control by using (ACL) CAAT & MS Excel Advance Macro
for Log Management Compliance ⇒ Mitigating possible risk,
carrying out periodic internal audits on the basis of risk
category. ⇒ Carrying out detailed risk assessment basis
contractual requirement. ⇒ Working with pre sales and
transition team for all new business to ensure that security
requirements are met basis customer requirement. ⇒ Meeting
ISO 27001:2005 standard and legal and regulatory
requirement. ⇒ Working on new projects like BS25999:2006,
privacy policy etc. ⇒ Leading investigation on security
incidents plugging gaps by implementing corrective and preventive
actions. ⇒ Conducting financial data analysis. Security
Management ⇒ Administering, implementing & maintaining
security through a methodical approach & security
tools. ⇒ Developing and implementing Security Policies,
Procedures and Processes as per Standards and Best
Practices. ⇒ Ensuring compliance to Information Security
Policies while conducting penetration testing, vulnerability
assessment. Operational Expertise ⇒ Handling operations and
transitions in Inbound Voice based processes. ⇒ Building
excellent rapport with different groups of people- clients,
internal team members & various support groups. ⇒ Managing
overall operational functions encompassing manpower planning,
recruitment & selection, induction, performance appraisal,
training, quality, etc. ⇒ Coordinating in developing and
implementing processes in line with the pre-set guidelines and
adapting them where required; spearheading process transition
initiatives. ⇒ Monitoring the overall functioning of
processes, identifying improvement areas and implementing SOPs,
setting up CTQ / CTP targets, to maximize customer satisfaction
level; spearheading process improvement
initiatives. ⇒ Reviewing Account performance against
contractual metrics such as Service Levels, Handle times, Quality
Scores, CSAT Scores, etc. ⇒ Leading, mentoring & monitoring
the performance of team members to ensure efficiency in process
operations and meeting of individual & group targets.
security and Business strategies to accomplish corporate
goals. ⇒ Creating policies and procedures to facilitate quick
and easy deployment. ⇒ Designing and developing various
systems for smooth flow of operations. ⇒ Spearheading
Detective Control by using (ACL) CAAT & MS Excel Advance Macro
for Log Management Compliance ⇒ Mitigating possible risk,
carrying out periodic internal audits on the basis of risk
category. ⇒ Carrying out detailed risk assessment basis
contractual requirement. ⇒ Working with pre sales and
transition team for all new business to ensure that security
requirements are met basis customer requirement. ⇒ Meeting
ISO 27001:2005 standard and legal and regulatory
requirement. ⇒ Working on new projects like BS25999:2006,
privacy policy etc. ⇒ Leading investigation on security
incidents plugging gaps by implementing corrective and preventive
actions. ⇒ Conducting financial data analysis. Security
Management ⇒ Administering, implementing & maintaining
security through a methodical approach & security
tools. ⇒ Developing and implementing Security Policies,
Procedures and Processes as per Standards and Best
Practices. ⇒ Ensuring compliance to Information Security
Policies while conducting penetration testing, vulnerability
assessment. Operational Expertise ⇒ Handling operations and
transitions in Inbound Voice based processes. ⇒ Building
excellent rapport with different groups of people- clients,
internal team members & various support groups. ⇒ Managing
overall operational functions encompassing manpower planning,
recruitment & selection, induction, performance appraisal,
training, quality, etc. ⇒ Coordinating in developing and
implementing processes in line with the pre-set guidelines and
adapting them where required; spearheading process transition
initiatives. ⇒ Monitoring the overall functioning of
processes, identifying improvement areas and implementing SOPs,
setting up CTQ / CTP targets, to maximize customer satisfaction
level; spearheading process improvement
initiatives. ⇒ Reviewing Account performance against
contractual metrics such as Service Levels, Handle times, Quality
Scores, CSAT Scores, etc. ⇒ Leading, mentoring & monitoring
the performance of team members to ensure efficiency in process
operations and meeting of individual & group targets.
Saradindu Sarkar ’s education
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