Snr. Mgmt
at
Tech Mahindra
, Manama, Bahrain
March 2011 – November 2011
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
.•Currently working as Senior team member in Roaming
billing/Rating for STC- VIVA in Bahrain using Oracle BRM.Setting
up of new roaming partners in Oracle BRM system, End to End
Processing, RA, and Error bucbucket clearance, New Rate plaand
new scenarios, conducting end to end testing of CDRs, Adhoc
reports.•Manage the operator’s IREG and TADIG test•Handling
Telecom Fraud Mngmt,Int.Roaming FraudMng
Technical Support Mgr at Synise Technologies , Bangalore, INDIA
March 2010 – March 2011
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
•Played a key role in helping Vodafone India to migrate to
Syniverse •Responsible for the operational activities for
Roaming like generation of TAP Outs, processing TAP Ins, New
Operator Launch, Various error Repair, Exchange rate Repair, RAP
dispute with other DCH, Special IOT configuration, conducting end
to end testing of CDRs, Revenue monitoring &
reconciliation.
• Regular checking of rejected, queried, stuck
files and RAP disputes.
Technical Support Mgr at MACH India
, Bangalore, INDIA
August 2006 – August 2010
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Implemented new tariff to process the TAP files
• Telecom
based TADIG Testing of GPRS, MMS, SMS, VOICE calls.
• Handling
Telecom Fraud Mngmt, Int.Roaming Fraud Mngmt
• Clearing the
TAP / RAP file errors as per the GSM standards.
• Regular
checking of rejected, queried, stuck files and RAP
disputes.
• Responsible for the operational activities for
Roaming like generation of TAP Outs, processing TAP Ins, New
Operator Launch, Various error Repair, Exchange rate Repair, RAP
dispute with other D