Sunjit Singh Saluja
Current
KPO
Education
B.Com
Industry
BPO/ITES/CRM/Transcription
Sunjit Singh Saluja ’s experience
Operations Mgr
at
Kantar Operaions India (Formerly TNS )
, Hyderabad, INDIA
May 2006 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Job Responsibility includes
Maximize profitability through
superior customer service, effective and prompt communication and
follow-up on all pending matters with the customer Utilize
superior communications skills to motivate staff and develop
effective working relationships with peers, executives and
clients Address all employee performance problems promptly
and directly in accordance with company personnel policies and
procedures Conducted annual performance reviews for all
staff wit
superior customer service, effective and prompt communication and
follow-up on all pending matters with the customer Utilize
superior communications skills to motivate staff and develop
effective working relationships with peers, executives and
clients Address all employee performance problems promptly
and directly in accordance with company personnel policies and
procedures Conducted annual performance reviews for all
staff wit
Associate/ Sr. Associate -(Technical) at Ugam Solutiion , Mumbai, INDIA
February 2005 – May 2006
Job Responsibility included
Providing all programming and
technical services needed in support of online Market Research
surveys. Interacting with project managers and clients about
the programming and technical requirements of
projects Understanding and analysing the business logic for
the surveys being programmed. Handling a team of
programmers, seeing to it that all studies are completed within
the specified time.
technical services needed in support of online Market Research
surveys. Interacting with project managers and clients about
the programming and technical requirements of
projects Understanding and analysing the business logic for
the surveys being programmed. Handling a team of
programmers, seeing to it that all studies are completed within
the specified time.
Webmaster at EDP Services , Mumbai, INDIA
May 2001 – May 2004
Job Responsibility included
Developed and Maintained three
portals for the company using ASP. Automation of the office,
Complete Design, Development of Site and its maintenance.
Maintaining Database and handling E-Comm. Developed
strategies and policies for business development, along with
improving / maintaining relationship with existing
customers. Handling team of Field Engineers, imparting them
technical training, soft skills and interpersonal communication
skills.
portals for the company using ASP. Automation of the office,
Complete Design, Development of Site and its maintenance.
Maintaining Database and handling E-Comm. Developed
strategies and policies for business development, along with
improving / maintaining relationship with existing
customers. Handling team of Field Engineers, imparting them
technical training, soft skills and interpersonal communication
skills.
Sunjit Singh Saluja ’s education
B.Com,
Guru Ghasidas University, Bhilaspur, Chhattisgarh [May,1999]
, Bilaspur, INDIA
Sunjit Singh Saluja ’s additional information
Interests:
Reading, movies, investing, driving, swimming
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