Head/ VP/ GM-Operations
at
Saral Software Solutions P Ltd
, Ahmedabad, INDIA
November 2008 – May 2010
Industry: IT-Software/Software Services
Functional area: ITES / BPO / KPO / Customer Service / Operations
Head/ VP/ GM-Mktg at ATCO Corp Limited, Ahmedabad and Mumbai , Ahmedabad, INDIA
February 2008 – November 2008
Industry: Medical/Healthcare/Hospital
Functional area: Marketing / Advertising / MR / PR
Profit and Loss management of Exclusive healthcare and lifestyle
product marketing online and B2B concept.
Head/ VP/ GM-Operations at Contech BPO Services Pvt. Ltd.
, Ahmedabad, INDIA
September 2006 – February 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Profit and Loss management of Healthcare, Banking, Billing and
Music Engraving outsourcing services for international clients
Head/ VP/ GM-Operations at Saral Software Solution P Ltd , Ahmedabad, INDIA
February 2001 – August 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Managing Medical Transcription Operations. Handling a team of 200
staff.