IT Consultant
at
Ethos Consultancy
, United Arab Emirates
Working/Currently
• Handling the Technical support to Middle East Region for
ControlES Process Management Enterprise
Suite
(CPM)
• Writing down the Process for company using ControlES
software
• Administration, Maintaining and Troubleshooting of
Windows 2000 / 2003 server.
• Administrating & Maintaining of
Active Directory server and mailing server
• Taking remote
control of workstation and solving the problem. Hardware and
Software Inventory management.
Applying system
policy for all the systems.
Administration of Acronis and
WindowsNT Backup for daily backups.
• Installing, configuring
and trouble shooting network devices like router and
switches.
• LAN traffic analyzing through Sniffer 4.6 and
Kerio Network Manager.
• Installing and Administrating
Symantec Antivirus server and Nod32 Antivirus
server.
• Managing the security of the Network using Zone
Alarm Firewall tool.
• Preparing the Weekly and Monthly MIS
Reports.
• Implemented CRM software.
• Maintaining
the hardware and the software inventory.