SERVICE GROUP LEADER
at
EUREKA FORBES LTD
, Kolkata, INDIA
July 2007 – Currently Working
Industry: Consumer Durables
Functional area: SERVICE ENGINEER
HANDLING OF CUSTOMER SERVICE PROBLEMS FOR A VARIETY RANGE OF .
WATER PURIFIERS, VACUUM CLEANERS AND AIR PURIFIERS & ALSO
RESPONSIBLE FOR FULLFIL
COMPANYS AMC SALE TARGE.
HANDLING OF ABOUT 70 TECHNICIANS AND 10
SERVICE CENTRES IN THE FIELD PROVIDING CUSTOMER SERVICE & ALSO
GETTING BUISNESS REVENUE AS PER COMPANYS TARGET & ALSO
RESPONSIBLE FOR MAKING RENEWAL OF THE CUSTOMER.
MAINTAINING
DATA AND OPERATIONAL DETAILS OF SERVICE CENTRES.