Super app Park+ and Google Cloud Collaborate to Enhance Customer Experience
Google Cloud and Park+, a super app for car owners, have joined forces to optimize Park+’s performance and customer experience. The collaboration includes integrating open-source software solutions and other Google Cloud offerings such as Cloud SQL, Google Kubernetes Engine, Anthos, and Global Load Balancer.
Utilizing the power of open-source services on Google Cloud, Park+ can now build custom integrations and dashboards, as well as orchestration pipelines without the burden of maintenance. The company aims to develop cutting-edge solutions with Machine Learning and AI capabilities, providing its customers with a unique and conversational digital commerce experience.
Bikram Singh Bedi, Managing Director at Google Cloud India, emphasized the importance of scalable solutions for organizations in today’s world, and Google Cloud is committed to supporting Park+ in its digital acceleration journey with innovative technologies.
Hitesh Gupta, Co-Founder & CTO at Park+, praised Google Cloud’s swift pace of innovation and highlighted the seamless integration of the open-source software they use, making Google Cloud an obvious choice. The collaboration has resulted in reduced application latency by more than 12%, enhancing the overall customer experience.
Park+ initially identified common challenges faced by car owners and transformed them into hassle-free processes. From finding parking spots to tracking challans, FASTag recharges, car cleaning, and maintenance, Park+ has created a platform that simplifies car ownership. With the largest community of car owners in India on their platform, Park+ continues to innovate and enhance its services using Google Cloud’s advanced technologies.
