• Ola Electric launches pan-India in-app service appointment feature
• Users can book slots, track service, and manage repairs inside the app
• Part of Hyperservice, which now opens spare parts and tools to independent garages

Ola Electric has introduced its in-app service appointment feature across India, strengthening its Hyperservice initiative and making EV servicing more convenient for riders. With this rollout, customers can now book service slots, monitor progress, and manage all service needs through the Ola Electric app removing the need for traditional, time-consuming booking methods.

The company said the redesigned system gives users more control and visibility, along with assurance of genuine parts and a standardized service experience. By shifting the entire service journey into a single digital platform, Ola aims to build deeper trust and transparency in EV after-sales support.

A company spokesperson said the Hyperservice initiative focuses on delivering a world-class customer experience centered on clarity, reliability, and ease of use. The nationwide launch of in-app appointments is a key step toward that goal.

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Ola Electric has also expanded Hyperservice into an open platform for the wider EV ecosystem. For the first time, the company is making its genuine spare parts, diagnostic tools, and service training modules available to independent garages, mechanics, and fleet operators across the country. This move is expected to raise servicing standards and improve access to quality EV maintenance, even outside Ola’s own network.

The initiative supports Ola’s broader 'India Inside' strategy, which focuses on building scalable, domestic platforms across batteries, software, and now after-sales and service infrastructure strengthening India’s EV ecosystem as a whole.