How Generative AI is Transforming Industries and Driving Startup Growth


How Generative AI is Transforming Industries and Driving Startup Growth

It's no longer a secret how Generative AI (GenAI) is transforming industries. Established companies are using this technology to become more efficient, save costs, and increase profitability. But the greatest beneficiaries of this AI revolution are going to be startups.

India's booming digital economy and fast-growing entrepreneurial ecosystem are adopting AI at a record rate. Innovative startup entrepreneurs understand that GenAI is not merely another technology wave it's a once-in-a-generation revolution, similar to the dawn of the internet boom.

For the uninitiated, Generative AI is a type of artificial intelligence that produces fresh content text, images, videos, music, and code to name some examples by learning from large datasets. In contrast to conventional AI, where data is mainly analyzed or classified, GenAI produces completely new outputs on the basis of patterns recognized.

How Generative AI is Changing Key Industries in India

Whereas AI is making waves in virtually every field, some industries are undergoing speedy and massive changes. These five are the sectors in which AI is transforming business models and holding enormous promise for startups.

  1. Information Technology (IT) and Software Services

India's IT industry, worth 254 billion, is set to experience significant AI-led growth. Generative AI has the potential to increase IT productivity by as much as 45% in the next five years, says an EY India survey.

Some of the major drivers of this growth are AI-based coding automation, which significantly shortens software development time, and AI-based customer support, which reduces human intervention in service delivery. AI analytics are also facilitating real-time decision-making and security monitoring across sectors.

Infosys, for instance, has increased its revenue estimate several times, posting a 10% rise in quarterly profits as demand for its AI offerings increases. Although big companies are already embracing AI, the market for AI-based IT solutions designed for small and medium-sized enterprises (SMBs) is still untapped.

  1. Healthcare

India is suffering from a severe shortage of healthcare workers, with only one government doctor per 10,189 people far short of the WHO's target ratio of 1:1,000. India will require an extra 7.4 million healthcare workers by 2030.

AI is also bridging this divide by providing medical image analysis, early disease detection, AI-driven chatbots, and virtual healthcare assistants. These technologies deliver real-time medical consultations, automate appointments, and simplify prescription management. At the same time, GenAI is streamlining drug discovery and clinical research.

Government programs like the National Health Authority's tie-up with IIT Kanpur under Ayushman Bharat are promoting AI-powered healthcare innovations. This provides the perfect ecosystem for startups creating AI-based medical innovations.

  1. Finance & Banking

India's 2 trillion banking industry is experiencing a colossal AI-led makeover, as discussed in the Economic Survey 2025. AI is being incorporated across financial services using the India Stack framework to increase efficiency.

With trillions of transactions per day, AI-powered fraud detection platforms monitor patterns in real time to block financial crimes. AI-fueled chatbots and advice platforms are also making customer interactions seamless, providing tailored financial recommendations, and automatically approving loans.

A Mumbai-based chatbot startup, for example, has facilitated the onboarding of more than 50,000 new customers by using AI-powered bots. There is a vast opportunity to build AI-based financial products for managing personal finance, automating investment, and planning taxes.

  1. Media & Entertainment

India's content creation business is expected to increase from about 30 billion in 2024 to 480 billion in 2035. Already, 92% of Indian content creators are leveraging AI to increase productivity.

Media is being transformed by generative AI, creating customized news digest summaries, enabling video automation, and making AI-based dubbing and animation of movies possible. AI-created music and voiceovers are cutting production costs for artists by a considerable margin.

An Indian startup has already created an AI-based platform that translates written scripts into high-quality audio series, enabling content creators to increase production by as much as 10 times. As the demand for AI-created content increases, this industry offers promising opportunities for innovative startups.

  1. E-Commerce and Customer Service

India's e-commerce market is expected to reach more than $300 billion by 2030, with AI playing a pivotal role in improving customer experiences.

AI-powered chatbots are revolutionizing customer service, handling queries round the clock with minimal human intervention. AI is also driving hyper-personalized product recommendations, boosting customer engagement and retention.

E-commerce giants like Flipkart and Amazon India are already investing heavily in AI-driven solutions. However, the demand for chatbot platforms tailored for SMBs to automate customer support remains largely unaddressed, presenting a lucrative opportunity for startups.

Why Indian Startups Must Act Now

Apart from these sectors, AI is discovering potential in domains such as education, legal aid, and transport.

Generative AI is more than a mere technology fad it's a paradigm shift, and India's at the centre of it all. Despite having regulatory and moral issues, venture capitalists are working to fund scalable AI-powered offerings.

For entrepreneurs to be who are problem-solvers with an AI-first mindset, it is now the ideal time to create the next big AI-backed startup in India.