As countries across the world prepare to start lifting the lockdown, organizations are gearing up to commence operations and have made it their topmost priority to ensure a safe environment for their employees/consumers, especially at highly crowded areas such as the office Cafeteria and IT Park food courts. In its endeavor to help the organizations in these testing times, SmartQ, one of the leading B2B food-tech platforms, today announced the launch of Smart Pass - a first of its kind global initiative to decongest Cafeteria during peak hours.

SmartQ’s Smart Pass is a slot-based booking and allocation system, focusing on the safety and convenience of the user while providing the authority and flexibility of booking time slots based on their schedule. They can book the desired slot and also pre-order the food. The technology allows the user to view the seats booked and seats available for each slot on a real-time basis. The Smart Pass app facilitates the distribution of the crowd in the cafe uniformly across the meal breaks, thus flattening the curve and ensuring physical distancing gets automatically enabled. The number of slots, duration of each slot, and the number of employees allowed in each slot can all be easily set up by a self-service control dashboard for clients.  

In short, the Smart Pass technology is aimed at decongesting the peak time cafeteria crowd, enabling contactless and cashless pre-ordering of food, and eliminating queues at the Cafeteria.

To ensure that the technology can be quickly implemented for corporates and avoid the long processes of app security and technology clearance, SmartQ’s tech team has created a unique implementation where there is no personal information that gets collected.

Commenting on this development, Keshav Meda, Co-founder and Chief Business Officer, SmartQ, said, “For the Smart Pass product, we have already received interest from seven countries across the world including New Zealand, USA, Germany and a few other European Countries. We have got a nod from a few corporates in Germany where we will be going live in the next couple of weeks. For the clients from Germany, we are also customizing the app to enable the functionality in German Language, and likewise for other non-english speaking countries. Such an accomplishment at a global scale is a testimony to the highest standards of security, compliance, and robustness of our application. We are grateful to have some of the best minds as a part of our technology team to build such global products in record time.”  

Krishna Wage, Co-founder and CEO, SmartQ, said, “This is another significant landmark for SmartQ as it reinstates our position as a leader in the global B2B Food-Tech Space. To streamline operations post the lockdown, it is vital for the organizations to ensure effective management of their office Cafeterias by mitigating any transmission risk related to Covid-19. Leading Indian multinationals including Goldman Sachs, Boeing, Compass Group, Airtel, Siemens, Boeing, Razorpay, and many others will leverage the Smart Pass product along with our contactless, queue-less & cash-less food ordering products. SmartQ will enable the Smart Pass technology in the Cafeterias of many of the Indian companies from June onwards.”  

One of the customers of SmartQ, Praveen Padmashree, Head Employee Services (HR) & Facilities, Bharti Airtel Limited, said, “The Smart Pass technology will be very helpful to manage crowding in our cafeterias across India. The food ordering functionality will be an added advantage as the contactless food ordering technology will be the way workplaces will operate in the future."

SmartQ also sees future opportunities for this technology in areas like Malls, Airports, IT Park food courts, and even large retail chains. Managing queues and crowding in the offline world will be vital for every business to provide a safe environment for its consumers and boost their confidence to shop at their outlets. SmartQ believes that Smart Pass is the right solution for this problem.

Within a short span of time, SmartQ has been able to build a large customer base and has been serving some of the largest and top-tier Corporates. The company has captured a substantial market share while providing deeper customization, choices in product offerings, and innovative technology solutions to its customers. Being the best technology platform for the B2B Food Service Industry, SmartQ is on track to become a global leader in the digitized cafeteria and food court industry.  

SmartQ clocks 1,70,000+ daily transactions, SmartQ has grown to 150+ client sites in India and globally.  

• The technology will go live with few corporates in Germany in the next couple of weeks and with many of the Indian companies from June onwards
• SmartQ Smart Pass has already garnered interest from corporates in seven countries including New Zealand, USA, UK, Germany, and a few other European countries 
• Leading Indian multinationals including Goldman Sachs, Boeing, Compass Group, Airtel, Siemens, Razorpay  and many others who are existing customers of SmartQ will use the Smart Pass product

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