MeraDoc and BLS E-Services Partner to Transform Healthcare Across India
MeraDoc Healthtech Pvt Ltd has partnered with BLS E-Services Ltd to revolutionize affordable healthcare in India. Combining BLS’s extensive distribution network, which spans 550 districts and includes over 100,000 touchpoints, with MeraDoc’s advanced healthcare solutions, the partnership aims to deliver quality care to millions of underserved people nationwide. BLS E-Services handles 500,000 transactions daily and excels in reaching both urban and remote areas.
MeraDoc, India’s first integrated health management solution, simplifies healthcare with a focus on family physicians and General Practitioners. It has conducted over 5 million consultations in three years, specializing in chronic conditions such as diabetes and hypertension. Through its partnership with BLS E-Services, MeraDoc’s comprehensive healthcare services will reach BLS’s extensive distribution network. Customers will also access MeraDoc’s diagnostic partners, including Dr Lal Path Labs and Agilus, as well as over 30,000 labs, e-pharmacy chains, and 150,000 retail chemists nationwide.
Mr Eshaan Singh, Co-Founder of MeraDoc, expressed his delight over the alliance: “BLS E-Services has revolutionized financial inclusion in India. Now, combined with MeraDoc's healthcare expertise, we’re set to transform health inclusion. This partnership will provide 2/3rds of India access to high-quality and empathetic 24/7 clinical care, discounted diagnostics and affordable medicines, including generics. The partnership is also extremely valuable to our existing healthcare ecosystem of providers, created over the last two years, such as pharmacies, diagnostic partners, etc., and to potential partners by allowing them to offer their services in newer geographies”.
This alliance supports Prime Minister Narendra Modi’s ‘Ayushman Bharat’ vision by boosting primary healthcare and reaching underserved communities. With India’s severe shortage of doctors—one per 1,500 people on average, and even fewer in rural areas—the partnership aims to bridge this gap and make healthcare more accessible and equitable. It focuses on delivering quality medical services to remote and underserved areas, improving healthcare outcomes, and enhancing the quality of life for these communities by reducing the need for long-distance travel for care.
The long-term goal is to develop sustainable, replicable healthcare solutions across India, creating an effective and resilient model. By bringing healthcare closer to those in need, the partnership aims to reduce disparities and promote equity. Strengthening local healthcare systems will enable communities to manage their needs independently and contribute to economic growth. This alliance reflects both partners' commitment to community health, emphasizing that strong local healthcare systems are essential for a thriving society.
Elaborating on the alliance, Prashant Tiwari, CTO of MeraDoc, said, “This strengthens our commitment to providing anytime, anywhere primary care, and will help pioneer a new era in healthcare, where technology and empathy converge. By integrating family medical histories, individual patient records and symptom analyses, we are empowering doctors with clinical insights. Our ‘Multi-User Consultation’ feature redefines connectivity, enabling families, regardless of their location, to consult with doctors simultaneously.”
The partnership marks a new era in healthcare delivery, combining extensive reach with comprehensive care. It highlights the power of strategic alliances to drive significant change and set new standards in healthcare. With the potential to impact lives nationwide, the collaboration brings hope and healing to many. MeraDoc supports the Indian Government’s digital health mission through ABHA integration, enabling seamless health data exchange and universal access. Its ‘Neutral Aggregator’ model gives users unprecedented choice and control, transforming healthcare accessibility across the country.
