How a PoSP is Facilitating the Growth of Insurance Sector in India
The insurance sector in India has witnessed substantial growth over the past decade, making it one of the fastest-growing segments in the country's financial services industry.
Challenges tackled by the insurance market & IRDAI in taking Insurance to Bharat
- Low Insurance Penetration and Awareness
A large portion of people were unaware of the insurance sector. They were not acquainted with the benefits and features provided by an insurance plan. In addition, a large group of people were not aware of the significance of purchasing insurance products. It was the biggest challenge of the insurance sector and government-owned body IRDAI to influence the people to enter the insurance market.
- Distribution Challenges
Distribution of insurance products in a vast and diverse country like India can be challenging, particularly in rural and remote areas.
- Customer Trust and Satisfaction
Building and maintaining trust with customers is vital in the insurance sector. Poor customer experiences eroding the trust and impacting the growth of the sector.
To overcome all these challenges, the IRDAI (Insurance Regulatory and Development Authority of India) allowed new kinds of distributors. These distributions are known as POS (Point of Sale) persons to sell the insurance products in order to grow the insurance penetration in the nation.
Function of PoSP insurance agent in India for the growth of the Insurance Sector of India
The POSP advisors play a crucial role in the growth of the insurance sector. They sell the basic insurance product directly to the consumers or policyholder. The PoSP agents are taking insurance products to reach every family in order to increase insurance penetration. Helping IRDAI to insure every individual by 2047.
- Increased Reach to Underserved Areas: PoS insurance agents are often local individuals who understand the unique needs and challenges of their communities. They can reach remote and underserved areas where traditional insurance agents may not operate. This helps in expanding insurance coverage to a wider population, including those in rural areas.
- Cost-Effective Distribution Channel: A PoSP insurance agent typically has lower operational costs compared to traditional agents or branches. They do not require a physical office space, reducing overhead expenses. This cost-effectiveness can lead to more competitive premium rates for policyholders.
- Simplified Customer Interaction: A PoSP in insurance can simplify the insurance buying process for customers. They can explain complex insurance products in local languages and provide personalized guidance, making it easier for potential policyholders to understand their options and make informed decisions.
- Increased Awareness: PoSP in insurance often act as community influencers and educators. They raise awareness about the importance of insurance and educate people on the risks associated with being uninsured. This proactive approach contributes to an increase in insurance literacy and penetration.
- Best Support for Government Initiatives: All those who are working as an insurance PoSP can play a crucial role in supporting government-sponsored insurance schemes. They can help enroll individuals in programs like Pradhan Mantri Jan Dhan Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, and Pradhan Mantri Suraksha Bima Yojana, which aim to enhance insurance coverage for the masses.
- Quick Policy Issuance and Claims Assistance: PoSP agents are trained to expedite the policy issuance process, reducing the time it takes for customers to secure coverage. Additionally, they can assist clients in filing claims and provide support during the claims settlement process, ensuring a smoother experience for policyholders.
How to become a PoSP insurance agent?
In order to become a PoS agent or broker, the individual must be 10th passed with a valid Aadhaar Card and PAN Card. The minimum age to become a PoS agent is 18 years. In addition, the insurance companies also provide training to the POSP advisor in order to make them acquainted with the insurance sector. However, a POSP advisor is only allowed to sell basic insurance products to the customers.
Conclusion
The PoSP insurance agents have become the unsung heroes of India's insurance sector, driving growth and inclusion. Their grassroots presence, cost-effective distribution, and commitment to simplifying insurance in- teractions have made insurance more accessible and relevant to diverse segments of the population.
They stand as a testament to the power of human connection in the insurance industry, ensuring that insurance reaches every corner of India and empowers individuals to protect their financial future. Their role continues to be instrumental in the sector's ongoing growth and evolution.
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