Ecom Express Appoints Swati Mor as Chief Human Resources Officer
Ecom Express has announced the appointment of Swati Mor as its new Chief Human Resources Officer (CHRO), effective September 2. Mor joins the company with nearly 16 years of experience across the telecom, fast-moving consumer goods, and media sectors. Most recently, she led the people function for Bharti Airtel's digital and consumer business.
Ajay Chitkara, Managing Director and CEO of Ecom Express, praised Mor’s appointment, stating, “Swati’s expertise and proven track record in talent development within digital-focused businesses make her the ideal leader for our people strategy. With her deep insights and commitment to excellence, she will undoubtedly be an invaluable asset as we work to scale our operations”.
In her new role, Mor is focused on empowering Ecom Express’s delivery partners through technology, aiming to enhance operational outcomes and customer satisfaction. “Our delivery partners remain the heart of our operations, and I am committed to empowering them through the power of technology, which I believe will drive exceptional outcomes for our customers”, Mor commented.
Ecom Express, a leading provider of business-to-consumer e-commerce logistics solutions, operates an extensive pan-India network covering first-mile pickup, mid-mile transportation, last-mile delivery, reverse logistics, and fulfilment services.
