Cognizant and Microsoft Collaborate to Expand GenAI in Enterprise

By siliconindia  |  Tuesday, 23 April 2024, 09:21:16 AM IST

Cognizant and Microsoft Collaborate to Expand GenAI in Enterprise
Cognizant and Microsoft have announced an expanded partnership aimed at bringing Microsoft's generative AI (GenAI) and Copilots to millions of users. The collaboration is set to transform enterprise business operations, enhance employee experiences, and drive cross-industry innovation.
As part of the agreement, Cognizant purchased 25,000 Microsoft 365 Copilot seats for its associates, along with 500 Sales Copilot and 500 Services Copilot seats. These will help improve productivity, streamline workflows, and elevate customer experiences. 
Ravi Kumar S., CEO of Cognizant, highlighted the transformative potential of generative AI, calling it "a game-changer for virtually every business in every industry". Cognizant is investing $1 billion in GenAI over the next three years, with plans to deploy Microsoft 365 Copilot to a million users across its global client base, spanning 11 industries.
Judson Althoff, executive VP and chief commercial officer at Microsoft, noted the complementary strengths of the partnership, saying, "By combining Cognizant's industry expertise with Microsoft's Copilot capabilities, we will help drive AI adoption and innovation for millions of users across its network".
The collaboration could significantly accelerate AI adoption and innovation in India, where AI is projected to add $450 to $500 billion to the country's GDP by 2025, accounting for 10% of its $5 trillion GDP target. The partnership underscores both companies' commitment to harnessing AI's potential to fuel growth and innovation in various sectors.

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