Soon Alexa will plan family night outs, movie to dinner et all

Thursday, 06 June 2019, 13:12 Hrs
cmt right
Comment Right
cmt right
cmt right
Printer Print Email Email
Soon Alexa will plan family night outs, movie to dinner et all

Amazon's personal assistant Alexa will soon be able to execute a complete family night out experience where it may book the movie (and let you watch a trailer too), make a restaurant reservation and pre-book an Uber to take all of you there -- all seamlessly and in a jiffy.

At its flagship "re:Mars" event here, the company showed a brief demo and announced that in the coming months, this and other multi-skill experiences will roll out to Alexa customers, initially in the US.

"We envision a world where customers will converse more naturally with Alexa: seamlessly transitioning between skills, asking questions, making choices, and speaking the same way they would with a friend, family member or co-worker," Rohit Prasad, Alexa Vice President and Head Scientist, told a packed house.

"Our objective is to shift the cognitive burden from the customer to Alexa," Prasad added.

Today, customer exchanges with Alexa are generally either one-shot requests, like "Alexa, what's the weather?", or interactions that require multiple requests to complete more complex tasks.

An Alexa customer planning a family movie night out must interact independently with multiple skills to find a list of local theatres playing a particular movie, identify a restaurant near one of them, and then purchase movie tickets, book a table, and perhaps order a ride.

The cognitive burden of carrying information across skills -- such as time, number of people, and location -- rests with the customer.

Enabling a new experience is a set of AI modules that work together to generate responses to customers' questions and requests.

The new approach to multi-turn dialogue also includes a separate AI module whose task is to decide when to switch between different skills -- which questions to pass to the restaurant search skill, for instance, and which to pass to the movie skill," informed Prasad.

"With this new approach, Alexa will predict a customer's latent goal from the direction of the dialogue and proactively enable the conversation flow across topics and skills. This is a big leap for conversational AI," informed Prasad.

He also announced the developer preview of "Alexa Conversations", a new deep learning-based approach for skill developers to create more-natural voice experiences with less effort, fewer lines of code and less training data than before.

The preview allows skill developers to create natural, flexible dialogues within a single skill; upcoming releases will allow developers to incorporate multiple skills into a single conversation.

"It's way easier to build a complex voice experience with Alexa Conversations due to its underlying deep-learning-based dialog modeling," Prasad noted.

Read more news:

Growth in infrastructure key for job creation

New AI system helps drones land more quickly

Source: IANS
Actor Dhanush, whose last Hindi release was R. Balkis "Shamitabh", may be working in another H..
Enterprise IT
Taking on streaming giants like Netflix and Hulu, Walt Disney Co. has announced it will ..
India's tea exports increased by 11.5 per cent to 17.93 million kgs in April this year aga..
Automobile major MG Motors India on Wednesday said that it plans to manufacture electric vehicle E..
To ensure uninterrupted functioning of the app in areas of low networks, Facebook-owned..
Yamaha Music India has launched its first Indian keyboard PSR I500 under the 'Make in India' initi..
Startup City
With cities growing rapidly and infrastructure not keeping pace, the daunting work com..
Les Roches Global Hospitality Education, a multi-national hospitality management institute, a..
Imagine life being a romantic Bollywood song of the 90's. All those exotic frames punched into one..