GRG Health And L.E.K Consulting Unveiled Survey On "COVID-19: Sentiments In Hospitals During Pandemic"



GRG Health And L.E.K Consulting Unveiled Survey On

GRG Health and L.E.K Consulting Limited came together and conducted a survey on - ‘COVID19’ revealing - sentiments of hospitals in the Asia Pacific region concerning the pandemic and what is on the other side once this battle is won.

Of the respondents to the survey, a little over 70% stated their biggest concern was the lack of supply of personal protective equipment for staff. Nearly 70% of respondents in South East Asia, Japan and Australia, and China expressed such sentiment. The second most significant concern expressed was the shortage of non-COVID-19 medical supplies to treat patients. Nearly 40% of hospitals in South East Asia and India expressed this concern. 20% of Indian hospitals expressed the fears that they faced a shortage of staff. The survey also showed that the number of essential procedures in India, in 67% of hospitals, remained unchanged from the time before the pandemic. 33% of Indian hospitals revealed that critical operations were being conducted at lower volumes. Concerning non-essential services in India, 40% of respondents said they were being conducted with no change from before the pandemic; 53% said they were being done in lower numbers; 7% said they were not being undertaken.  The survey found that the morale of healthcare workers was very high in India. 

The study also revealed that in the Philippines, Thailand, Indonesia, and Australia, 45%, 25%, 23%, and 20% of hospitals respectively expect to increase their reliance on tele-health.

When respondents were asked about how the pandemic will impact their use of telemedicine; nearly 80% of the respondents in India said they anticipate that tele-health will be used more often in the future. 20% of respondents said their use of telehealth will be unchanged from current levels. When asked what actions respondents would take to increase the usage of telemedicine, 61% stated they would invest in patient education to make them more aware of telehealth solutions.56% expected to partner with telehealth solutions providers; 53% stated they would invest in physician education and provide incentives to doctors to become more familiar with telehealth solutions. 39% of respondents said they would invest in enabling infrastructure while 34% said they would invest in telehealth solutions for their hospital.

Speaking about the results of the study Mr Manan Sethi, Partner & Associate Director, GRG Health said “The survey on COVID-19 has highlighted that there is a movement afoot to adopt telemedicine. In India, according to the survey, 80% of hospitals are considering adopting telemedicine. In a vast country like India, it is a cure-all to much of the country's healthcare shortcomings. The survey has put its finger on the pulse of the healthcare industry by identifying that healthcare workers see telehealth as a viable means of providing healthcare to the masses. The study highlights that once the pandemic passes, there will be increased demand for telehealth in India and abroad”.

For this survey, 105 hospitals participated in the survey across the Asia Pacific region. Of these hospitals, 41% were public while the remainder were private. Among the respondents to the survey, 82% were surgeons or clinical staff, while 18% were administrators. Of the hospitals surveyed, 51% had more than 500 beds, 23% had between 251-500 beds, 17% had between 151-250 beds, and 9% had between 101-150 beds. Among the surveyed hospitals, 14% each were in China, India, Japan, Australia, Thailand, Indonesia, and the Philippines.

Source: Press Release