Oracle Cloud Applications Sees Huge Momentum in India
Bangalore: Oracle announced that the demand for cloud application is on a raise in the Indian market, especially in telecom and travel sector. Atul Tuli, India Sales Director, Oracle quotes that Small and Medium Business (SMB) are also finding cloud application as a secure and cost effective way to improvise their customer relationship management or customer experience.
Along with over 100 different Oracle applications on the cloud, including ERP, HCM, Talent Management, Sales & Marketing and Customer Experience the company also offers flexible and versatile cloud services like helping an organization to build their own cloud platform, giving an option to port codes to and fro from cloud to premises and the functionality of hybrid could that lets the organization have the best of private and public cloud said Dhruv Singhal, Senior Director, Oracle India.
Giving more insights on the recent adaptation of Flipkart to Oracle’s cloud based platform to raise the customer experience Venky Vijay, Principal Consultant, Virtous says that now Flipkart have got the ability to have a 360 degree view communication which was not possible before and this has raised their customer portfolio by leaps and bounds.
In addition to speed, agility, and business efficiency, Oracle's cloud applications can provide organisations with a range of unique social networking-related features, including the ability for employees to collaborate with one another and reach out to customers on public social sites such as Facebook or LinkedIn, to personalize end-user engagements and boost business opportunities.
Oracle’s cloud applications successes include:
CRM: 3M, WNS, Standard Chartered Bank, Siemens, Havells, HelpAge India, M3M India, MacMillan India, Reliance Capital, Borosil, Aurobindo Pharma, Pride Hotels, Kotak Securities, Nuthatch Nutricare Technologies, BPTP are some organizations in India that have deployed Oracle CRM applications on the cloud. This is helping them achieve operational excellence, reduce cost and enhance their business processes substantially.