BANGALORE: Akosha, a messaging platform for all consumer-to-business interactions, today announced that Sequoia is leading a new 100 crore Series B round. This new round of financing will be used to hire over 200 software engineers and product managers to build out the platform, and fund the exponential growth of Akosha’s new mobile app for connecting users and businesses.

Akosha was founded on the insight that the quality and channels of consumer’s interactions with businesses are broken and outdated. In 2010, Akosha pioneered the model of a single destination for consumers to connect with any large businesses starting. Akosha handles 30,000+consumer inquiries every day over the web, telephone and its Android chat app. Akosha monetizes these inquiries by providing Akosha’s enterprise software OneDirect to brands. Brands are able to leverage Akosha’s software to have a fast and personalized interactions with their consumers.

Over 130 large brands use Akosha’sOneDirect platform to respond to consumer inquiries every week. Around 30 of these enterprises have become paying customers who subscribe to a premium version of the OneDirect Enterprise Suite. Kotak Mahindra Bank, Voltas, Aircel, Snapdeal, Micromax and Makemytrip are some of the leading brands currently using Akosha OneDirect enterprise solutions.
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