TransUnion Expands Pune Office to Drive Global Innovation

TransUnion, a global information and insights leader, announced today the expansion of its Global Capability Centre (GCC) in Pune, India, in support of its growing global market initiatives. The new facility - 59,307 square feet across two floors - will be one of the hubs for cutting-edge technology solutions and innovation.

Currently, TransUnion's GCC in India employs more than 4,000 people. In Pune, the team has grown from a pilot group of just 10 associates to nearly 1,200 associates in its first few years.

TransUnion’s GCC network spans Costa Rica, India, and South Africa. The GCC in India, with offices in Bengaluru, Chennai, Hyderabad, and Pune, enables the company to scale robustly while strengthening operational resilience and augmenting existing service offerings.

Debasis Panda, Senior Vice President, Global Operations and Head of GCCs at TransUnion, said, “This investment reflects our vision for the growth of our business and our ability to build operational excellence and seamless experiences for the consumers and clients we support. It allows us to create even more career opportunities for local talent across a full stack of competencies, while empowering GCC India to offer global support for product and platform solutions, data science and analytics, system architecture, intelligent automation, business process management, and shared services.”

Eric Hess, Executive Vice President, Global Operations at TransUnion, said Pune, known for its close-knit technology community, is home to top-tier educational institutions and has a thriving business and startup ecosystem. “This ensures a steady pipeline of highly skilled technology professionals and leaders, making it an ideal location for us to advance our capabilities and deliver exceptional services to our consumers, clients, and colleagues. The expanded environment and rapidly growing capabilities mark a significant chapter in our growth journey for the global business and for our GCC operations in India”, said Hess.

TransUnion GCC India’s Pune office is located in the Panchshil Business Park and further strengthens the TransUnion GCCs’ growing presence in India.

India’s GCCs are fast evolving from back-office support centres to dynamic hubs of innovation and talent, tech industry leaders said at the recent ‘Bengaluru Tech Summit 2024’.

India’s GCCs are projected to become a $100 billion industry by 2030, employing over 2.5 million professionals, according to a report.

The study, titled ‘India’s GCC Landscape: A Strategic Pathway for Mid-Sized Aspirational Corporations to Scale Beyond’, highlighted India’s position as a hub for over 1,700 GCCs. These centres collectively generate around $64.6 billion in annual revenue while employing 1.9 million professionals across diverse operational areas.