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Zendesk Starts the Sell Marketplace with Apps for MailChimp, Dropbox, Pandadoc and Others
Zendesk, recently launched Zendesk Marketplace for Sell apps that offer companies’ sales teams with a central place to access critical customer information from additional tools in the sales stack. With this, sales reps can analyze customer context from various marketing, quoting, storage, and invoicing tools directly within the Zendesk Sell interface to create a single, comprehensive profile of the prospective customer.
Adrian McDermott, President – Products, Zendesk, comments, “Customers increasingly expect companies to collaborate internally and with partners on delivering a great experience, from education to consideration to purchase and when issues need attention. With these new apps, we are helping sales teams access more meaningful information as well as a platform to work hand-in-hand with customer service agents and other internal teams”.
According to Zendesk Customer Experience Trends Reports 2020, high-performing sales and service teams are successfully collaborating with an open and modern CRM platform to secure deals and achieve longer-term business success. Zendesk also offers a full range of benefits to companies such as installing apps and integrations, getting access to partner apps that include multiple Zendesk Support apps, and build integrations for Sell with other Zendesk products.
Mikita Mikado, CEO, Pandadoc, comments, “We’re excited to partner with Zendesk and bring quoting even closer to Sell and the sales rep’s experience. We look forward to making it faster and easier to create, design, and track sales documents with customers”.
Zendesk currently has over 150,000 customers across various industries in over 30 languages and it’s powerful, innovative customer experience will reach every company irrespective of the size, industry or ambition. Being a CRM company, Zendesk builds support, sales, and customer engagement software designed to nurture better customer relationships.
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