Magazine : 
Survey Reveals 15% of Users in India Willing to Switch to JioMeet for Video Calls
A recent survey revealed that almost 15 percent of users in India are considering shifting to JioMeet, which rivals the likes of WhatsApp and Zoom. Post the telecom giant Reliance Jio announced its entry in the Indian video conferencing space through the service in July, the competition among apps offering video call feature rose to an incredible extent. This is because several users have started leveraging video calls to connect even professionally after the coronavirus outbreak. Students, especially those in senior school, are reportedly spending 10-12 hours on group video calls, including classes, after school tuitions, and group projects, according to the survey. Applications such as Microsoft Teams and Google Meet are largely being used by many schools for online classes.
A survey by social media platform LocalCircles said 15 percent of Indians said they are willing to switch to JioMeet soon, but highlighted issues such as difficulty to use or the lack of features. At present, India’s video conference market is dominated by WhatsApp and Zoom, with more than 62 percent of the respondents preferring these apps for video conference. About 11 percent of the respondents said they used Microsoft Teams, 5 percent used Skype, and 13 percent said they prefer Google Meet or Hangout. Only 4 percent of the respondents said they use Jio Meet.
The survey received more than 35,000 responses from 247 districts, with 49 percent of the respondents from Tier-I cities and 32 percent from Tier-II cities. The survey also highlighted that currently 37 percent of the respondents said they spend less than an hour each week on group video calls, while 28 percent said they spend around 1-4 hours. Only 20 percent said they spend more than eight hours per week on such apps. This is a significant change from the pre-covid usage where usage of group video calls was limited to some corporates and small businesses.
With the Personal Data Protection Bill awaiting Parliament’s approval and rules being drafted for non-personal data handling, it will soon become important for all consumer-facing applications to see where the data for video calls is being stored. Platforms such as Zoom provide a facility of recording the video call so that it can be made available for later use or for record keeping. The survey also shows that 70 percent of group video call users want any recording of their calls to be stored in India. According to the survey, 56 percent of the users said they will switch providers if the service provider doesn’t comply while 14 percent said while storing data in India was critical, they won’t switch providers.
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