10 Companies with Terrible Reputations

Bangalore: Companies can be researched in two sets. One is public research about consumer satisfaction, customer care, pricing of products and services, and brand impressions. Another factors includes profit forecasts, present earnings, product development, brand valuation etc. 24/7 Wall St. has reviewed a long list of companies to choose the 10 companies with worst reputation. Have a look.

Facebook

Today Facebook has more than 800 million users. Any company of this size is certain to have some critics. In contrast to other top social media sites, Facebook is said to have the lowest customer satisfaction score from the American Customer Satisfaction Index. The site has constantly annoyed users by ignoring personal privacy. Prominent actions include the introduction of facial recognition software, which encouraged an investigation by the European Union, and the Facebook timeline. Facebook received huge negative press for compelling the users with new settings that changeds how their personal information is shared with others. Mark Zuckerberg, CEO, made a statement saying that the company will no longer do this. 25.9 percent of Facebook users described the company’s customer service as “poor” — the lowest rating, according to the MSN Money-IBOPE Zogby International customer service survey for 2011.