siliconindia | | March 20146opinionin myBusiness Leaders Need to Openly Demonstrate Commitment to InnovationExelon Corporation (NYSE:EXC) is an energy provider and holding company for several energy businesses including energy generation business, subsidiary; wholesale and retail energy sales and the energy delivery business. Founded in 2000, headquartered in Chicago, IL, the company has a market cap of $26.08 billionSunil Garg, SVP & Chief Information & Innovation Officer, Exelon CorporationManish ShahAmongst many new technologies shaping the industry's future, a fundamental one is Smart Grid. Smart Grid offers us the ability to remotely connect service, improving customer service and efficiency by scheduling and executing customer turn-ons without the need to send a field technician. Smart meters actively report when power is lost and restored, rather than requiring customers to call and let us know their power is out. New data analysis tools offer new insight into how the power grid is operating. Predictive models are being built based upon Smart Meter data to cover all sorts of operating scenarios, including extreme weather. At the same time, Smart Grid empowers customers, allowing them to monitor their usage in real time via the Web, an in-home display or even a smart phone. This allows customers to make informed decisions on their energy usage, get specific energy efficiency tips, sign up to receive alerts when their usage is high and when there is the potential for high bills. We are only scratching the surface of how the customer experience will be transformed as the Smart Grid is deployed. The Evolving Cyber Threats Cyber-security has evolved to be one of those topics concerning who's who of the industrial domain. At Exelon, we not only have the same data privacy concerns as other enterprises, but we also run what is considered critical infrastructure -- the electric grid. Thus, the implications of a cyber security problem go well beyond our company, employees and customers, and we take that expectation and obligation very seriously.We have state-of-the-art systems and actively address cyber security threats as they arise. We Sunil Garg
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